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Knowledge Management in Transportation Agencies: Research and References in KM

A guide to Knowledge Management resources in government and transportation agencies. This literature review compiles research, reports, journal articles, and other resources focusing on the theory and implementation of KM in transportation agencies.

Key Resources in Transportation Agency Knowledge Management

  • A Guide to Agency-Wide Knowledge Management for State Departments of Transportation [NCHRP Report 813]   Presents guidance for state transportation agencies on adopting an explicit knowledge management (KM) strategy and the ways that organizations have implemented such strategies. KM is an umbrella term for a variety of techniques for preserving and enhancing the knowledge of an organization’s employees and effectively employing that knowledge as a productive asset. (September 2015)

           A PowerPoint Presentation also accompanies the report.


  • Advances in Transportation Agency Knowledge Management  [Scan Team Report,  NCHRP Project 20-68A, Scan 12-04, Supported by the National Cooperative Highway Research Program]   Reports on the findings of the NCHRP Project 20-68A, US Domestic Scan Program.  The report, requested by the American Association of State Highway and Transportation Officials, identifies and documents successful strategies and practices of Knowledge Management in transportation agencies (May 2014)



KM Theory


Transportation Research Board Publications

TRB Transportation Research Thesaurus

TRB Research

Literature Reviews


Suggested Reading

Tapping into the Knowledge of the Transport Sector